Produces high-quality results through informed decision making and by applying technical and occupational knowledge. Strives to upgrade the depth and breadth of professional skills. Establishes and builds relationships; resolves conflicts; expresses positive expectations of team members and external partners.

Key Characteristics: 

• Continuous Improvement 

• Continuous Learning 

• Job Mastery 

• Technical Proficiency

Ensures performance aligns with the goals and objectives of the company and its clients. Focuses on results, goal achievement and generating solutions to new and emerging challenges. 

Key Characteristics: 

• Accountability 

• Emotional Intelligence 

• Personal Excellence 

• Planning and Organizing

Responds positively to change, adopts new practices and approaches to accomplish goals and create solutions. Manages change without compromising long-term goals. Constructs an environment that facilitates the evolution of thought, practice and performance and drives positive transformation. 

Key Characteristics: 

• Critical thinking 

• External Awareness 

• Flexibility 

• Innovation

Creates a culture of ownership and an ethical environment that positively influences integrity and responsibility. Sets the standard for ethical behavior by consistently conforming to the highest professional standards and practices.

Key Characteristics: 

• Personal, professional and behavioral integrity

• Commitment

• Consistency